Billing
Do you bill hourly?
Hourly billing is set to launch on Q3 2019.
I need Invoices for my business purpose
All invoices are available through your Symmcom Client Area in PDF format.
Payments
Which payment methods can I use?
You can pay using Visa, Mastercard, American Express, e-Transfer and PayPal. We do not accept Cheques or Interac Debit Cards.
How can I e-Transfer my payment?
You can send your payment through electronic transfer to This email address is being protected from spambots. You need JavaScript enabled to view it.. Be sure to mention your Invoice number in the message or note box of the electronic transfer.
My Credit Card is declined and order marked as Fraudulent
Each credit card goes through multiple verification systems to ensure the true owner of the card. Please ensure that all necessary information is accurate to complete a credit card payment. If verification of the card fails, then the order is automatically set as Fraudulent order. Please contact the Sales support team via email or ticket system if you have a new card or need further details.
