Symmcom Client Area Inaccessible

[Resolved]  Jan 4th, 2019 - 20:10:02 PM MST

The Symmcom Client Area is now fully accessible normally. Due to PHP update, there was a version mismatch for IonCube which caused the client area inaccessible. 


[Issue]  Jan 4th, 2019 - 19:42 PM MST

The Symmcom Client Area which is accessible from https://cloud.symmcom.com became completely inaccessible. The Client Area allows users to manage all Symmcom provided services and access Support Ticket System when needed.